Quotes and Identification Upfront
Professionals in the door-lock business will usually offer a quote over the phone as you call in with specific details. Unless there's an unusual circumstance involving the locked door, this quote should remain the same as it eventually turns into an invoice.
The professional will normally offer their contact information as well, which allows you to know who is expected at the property and at what time. Safety and upfront information is part of a professional experience.
Meeting at the Home
When the professional arrives on site, the first action he or she should take is showing their identification. Experts understand the sensitivity of their job descriptions, so they ensure that everyone feels comfortable with the situation by verifying they are the company on the phone.
The locksmith proceeds to evaluate the situation and explain any changes. In most cases, however, there's no need to change any part of the quote. Residents can pay the expert in various ways after the service is completed.
If you're pleased with the professional, keep their contact information handy for the future. You might need lock services in other capacities, such as rekeying the home or adding access control to your business. A reputable lock expert is an industry contact that will serve your needs well in the immediate future.
Finding a Locksmith, consumer.ftc.gov